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Keep up with the latest marketing news, updates, tips and tricks

October 30, 2025

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Marketing

Beyond 'Hey Siri': Embrace AI-Powered Conversational SearchThe Review Whisperer: How To Get More 5-Star Reviews Without Begging Or Bribing

You already know reviews are critical. What you might not know is that asking for them the way most businesses do is actually hurting your results. Begging? Awkward (and makes you look desperate). Bribing? Risky (and against most platform policies). ...

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October 29, 2025

0

Marketing

Your Next Hire Might Be An AI Agent: How Local Businesses Are Automating Customer Service In 2025

There’s a new employee quietly taking over phone lines, websites, and even front desk duties across local businesses — but it doesn’t ask for vacation days, overtime, or even coffee. It’s not a person.It’s not outsourced.It’s an AI agent. Local ...

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October 28, 2025

0

Marketing

How To Dominate Google’s Most Profitable Real Estate — Local Services Ads (At Half The Cost Of Google Ads)

If you’ve been spending money on SEO or pay-per-click and still struggling to stay ahead of your competitors, this might explain why. There’s a new top dog in Google’s search results—and it’s not the organic listings. It’s not the local ...

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October 27, 2025

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Marketing

Marketing Moves That Look Small—But Deliver Big (Copy These Examples)

Let’s be honest—most local business owners are drowning in marketing advice that sounds impressive but delivers next to nothing in actual results. You’ve probably sat through those coffee meetings where some “guru” talks about brand positioning, customer journey mapping, and ...

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September 30, 2025

0

Social Media Marketing

TikTok Shops + Local Business: Why You’re Leaving Money On The Table

Everyone Thinks TikTok Is About Going Viral. They’re Wrong. The real opportunity is happening quietly behind the scenes, where TikTok Shops is helping small, local businesses outsell bigger, better-funded competitors — all by blending content and commerce in a way ...

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September 30, 2025

0

Marketing

The Era Of “Hey Siri” Is Over: Make Room For AI-Powered Conversational Search

Not long ago, optimizing for voice search meant tweaking your content for “near me” phrases and short, simple queries like “best pizza near me.” But that era is fading fast. Voice search hasn’t disappeared — it’s evolving. And what’s taking ...

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September 29, 2025

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Website

9 New Local Website Tweaks Driving Sales Right Now

Most local business websites look fine on the surface. But here’s the thing: the sites that are actually converting browsers into paying customers? They’re quietly doing a few things differently. These aren’t recycled “add more keywords” tips or the same ...

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September 23, 2025

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Marketing

Guide to Defining Your Ideal Customer and Target Audience

How to Define Your Target Audience for Effective Marketing and B2B Growth Defining your target audience means pinpointing the exact group of prospects most likely to buy your product or service, which directly enhances engagement and drives B2B growth. In ...

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September 7, 2025

0

Lead Generation

The Follow-Up Fix: Stop Losing 50% Of Your Leads After The First Call

Most local businesses don’t have a lead generation problem. They have a follow-up problem. Whether you’re getting inquiries from your website, Google Business Profile, Local Services Ads, Facebook, or even voicemail, what happens after that first contact request is where ...

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September 6, 2025

0

Online Reputation Management

Turning Haters Into Fans: Creative Ways To Flip Bad Reviews Into Killer Marketing

Let’s be honest: nothing makes your stomach drop quite like opening your notifications to find a one-star review ripping your business to shreds. For most businesses, negative reviews feel like a disaster—something to bury, deny, or pray disappears into the ...

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August 3, 2025

0

Marketing

Inbox Influence: How Local Businesses Can Harness The Power Of Email Marketing

When most local business owners think about marketing, they picture social media posts, Google rankings, maybe the occasional paid ad. But the real magic — the kind that quietly builds loyalty, drives repeat business, and creates real relationships — often ...

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August 3, 2025

0

Marketing

Google’s Hidden Ranking Factor No One Talks About (And How Local Businesses Can Use It)

You’ve claimed your Google Business Profile. You’ve added your categories, filled in your services, uploaded your photos. You’re posting regularly, responding to reviews, and even asking happy customers to leave new ones. But here’s the part most local businesses miss: ...

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Marketing Guides For Small Business Podcast

Marketing Guides Podcast

  • Your Brand Is a Vibe: Small Business Marketing in the AI Era
  • Special Guest - Dan Kraus - Programmatic Advertising for Small Business: How to Target Smarter and Get Better Results
  • Special Guest - Perry Belcher Unleashed: Beyond Funnels: Building AI-Driven Ecosystems That Adapt, Convert, and Scale
  • Be the Expert: Why Authority is the Ultimate Marketing Strategy
  • Google Web Guide: The Future of Google Search

testimonials

Within 2-3 months our online presence, reach, and leads easily increased by 4-5X.


Steve Dickie - Electrical Elite - Client

Steve Dickie

Electrical Elite Inc.

We've experienced more leads, more revenue, and more new patients consistently month in and month out since working with Outsourced Marketing Inc.

Dr. Jesse Chai - Bradford Family Dentistry - Client

Dr. Jesse Chai

Bradford Family Dentistry

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Why Testimonial Marketing is Essential for Local Business Success

Testimonial marketing is a powerful tool for local businesses to showcase the positive experiences of their customers. By sharing real stories and testimonials from satisfied customers, businesses can build trust and credibility with potential clients. Testimonials provide social proof and help establish the reputation of a business in the local community.

Furthermore, testimonial marketing can help differentiate a business from its competitors. By highlighting the unique selling points and qualities that customers appreciate, businesses can attract new customers who resonate with those values. In today’s competitive market, standing out and building a strong reputation is essential for local business success, and testimonial marketing can play a crucial role in achieving that.

The Impact of AI on Customer Experience

Artificial intelligence (AI) is revolutionizing the way businesses interact with customers and enhance their overall experience. By leveraging AI technologies, businesses can personalize customer interactions, analyze data to understand customer preferences, and provide timely and relevant support. AI can also streamline processes, such as customer service inquiries and product recommendations, to improve overall efficiency and customer satisfaction.

Additionally, AI can help businesses predict customer behavior and trends, enabling them to proactively address customer needs and anticipate future demands. By integrating AI into their customer experience strategies, businesses can stay ahead of the curve and deliver exceptional service that keeps customers coming back for more. Embracing AI is not just a trend but a necessity for businesses looking to elevate their customer experience in the digital age.